Reference

Clear Privacy Terms for Your Account and Wallet

We handle your personal info and payment details with care, making deposits through DANA, OVO, or GoPay safe and straightforward.

DANA PaymentsOVO TransfersGoPay DepositsLive casino and slots
dewi28 Clear Privacy Terms for Your Account and Wallet
DATA HANDLING

Inside dewi28’s Privacy Practices and Data Control

We collect data critical to your account security and operational needs, such as phone number linked to OVO or GoPay, device type for mobile access, and transaction records for deposits in DANA Fast Payout. Cookies help keep your session smooth when browsing slot rooms or sportsbook markets on Android or iOS. Account wallet info is encrypted at rest and transit. You can request personal data updates or deletion by contacting us. Account verification steps include OTP via SMS used during login, plus withdrawal approvals to confirm identity. We keep your data only as long as needed and follow local rules strictly.

Personal Data Collection

Collect phone, payment, and device info for wallet and account security.

Cookie Usage

Store session cookies to keep your slot and sportsbook navigation smooth.

Data Encryption

Encrypt wallet and transaction data during transfers and when stored.

Verification Procedures

Account steps include OTP verification for login and withdrawal safety.

Data Retention

Retain data based on local legal requirements and active account use.

User Requests

Support updates and data deletion upon request through our support channels.

HELP CHANNELS

How to Reach Us About Your Privacy Concerns

If you want to ask about your data, update your details, or check on a transfer from your GoPay or OVO account, our customer support is ready to assist. Available daily during local Indonesia hours, you can contact us through WhatsApp, email, or live chat from any device you use to explore slot-feature rooms or watch live tables.

WhatsApp Support Chat with us on WhatsApp from 9 AM to 11 PM WIB for immediate help around account or payment privacy.
Email Contact Send a detailed message to our privacy officer and get a reply within business hours via support@dewi28.
Live Chat Use the live chat bubble on desktop or mobile app to ask quick questions on how we handle your personal data during deposits via DANA or withdrawals.

Privacy Policy Answers for Your Account and Wallet

We collect necessary data like your phone number and transaction details to complete your deposit securely via DANA and update your account wallet.

Payment info from OVO or GoPay passes through encrypted channels and is stored with strong encryption to keep your transfers secure.

Yes, you can ask our support team via WhatsApp or email to update or delete your account information anytime during your membership.

Cookies are used only to maintain your session state and preferences while you browse Sportsbook and the Speed Baccarat Room.

No. We do not share your personal details with external marketers or unrelated partners beyond those needed to process payments.

We retain your data only as long as required by local laws or to keep your account active for deposits, withdrawals, and play.

Withdrawals need OTP confirmation sent to your registered phone, ensuring only you can authorize transfers from your wallet.

Our support aligns with Indonesia local time but can handle inquiries from anywhere where local law permits play via DANA or GoPay.

We collect device type and OS version to optimize mobile access and protect against unauthorized login attempts.

This policy page explains everything, plus you can contact support anytime for specific questions on your account data handling.